Yongrow provides a limited warranty for products purchased through authorized Yongrow sales channels. This warranty covers defects in materials and workmanship under normal use during the warranty period.

This Limited Warranty applies only to products purchased directly from the Yongrow official website or authorized Yongrow brand stores. It is provided exclusively to the original purchaser and is not transferable.

Manufacturer’s Limited Warranty

Yongrow warrants that the product will substantially conform to its published specifications and will be free from defects in materials and workmanship under normal consumer use during the Warranty Period.

If your Yongrow device experiences a verified defect during the warranty period, Yongrow will provide appropriate support, which may include troubleshooting assistance, repair service, or replacement of the product with the same or an equivalent model.

Warranty Coverage

• Defects in materials or workmanship under normal consumer use.
• Functional failures that occur during the one-year warranty period.
• Replacement support after the product issue has been verified by Yongrow customer service.
• A replacement product, if provided, will continue with the remaining warranty period of the original product.

Warranty Exclusions

• Damage caused by misuse, abuse, accidents, or improper handling.
• Damage caused by unauthorized modifications, repairs, or alterations.
• Normal wear and tear, cosmetic damage, or scratches that do not affect product functionality.
• Damage caused by improper storage, extreme environmental conditions, or use outside product instructions.
• Products purchased from unauthorized sellers or unofficial channels.

How to Request Warranty Service

To request warranty assistance, please contact Yongrow Customer Support and provide:

• Your order number or proof of purchase.
• Product model information.
• A description of the issue and any supporting information requested by our support team.

After confirming the product issue, Yongrow will provide further instructions regarding troubleshooting, repair, return, or replacement.