Order Processing

All orders are carefully inspected and prepared before shipment. Orders are typically processed and dispatched within 1–2 business days after payment confirmation.

Shipping Methods & Delivery Time

We work with trusted logistics partners to ensure safe and timely delivery. Standard delivery usually arrives within:

• United States: Approximately 5–7 business days
• Delivery times may vary depending on location, carrier availability, holidays, and unforeseen circumstances.

Shipping Coverage

Currently, Yongrow ships to addresses within the contiguous United States. We are unable to deliver to:

• Alaska
• Hawaii
• P.O. Boxes
• U.S. Territories

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor your package delivery status.

Delayed or Lost Packages

Delivery times are estimates and may be affected by weather conditions, carrier delays, customs procedures, or other unexpected events. If your package has not arrived within the expected delivery window, please contact our support team and we will assist you.