7-Day Hassle-Free Returns

If your purchase does not meet your expectations, you may request a return within 7 days after delivery. Contact our support team at support@yongrow.com to start your return request.

Return Conditions

To ensure a smooth return process, please make sure that:

• The return request is submitted within 7 days of delivery.
• The product is returned with original accessories, packaging, and included materials.
• The product is in reasonable condition without damage caused by improper use.
• Proof of purchase may be required for verification.

Refund Process

Once your returned product is received and inspected, we will process your refund. Approved refunds will be issued to your original payment method.

• Refund processing time: usually within 3–7 business days after approval.
• The actual refund arrival time may vary depending on your payment provider.

Warranty Replacement

If your Yongrow device experiences a confirmed functional issue during the warranty period, we will provide technical assistance and arrange a replacement when applicable.

Contact Our Support Team

For return requests, refund questions, or product assistance, please contact us at:

Email: support@yongrow.com